FAQs

Here are our most asked questions. We have experts in all things relating to Greengrocers and organic produce to answer your queries. If you can't find an answer to your questions here. Please get in touch with us.
What are the Delivery Times?

We aim to make all deliveries as convenient as possible for all of our customers. We strive to create efficient routes that lower our emissions & minimise our Carbon Footprint.

Orders containing Freshly baked products: 

Orders containing our fabulous Fresh Bread, Cup Cakes & Brownies produced by Finesse Bakery need to be with us by 12pm for next day delivery of your whole order. This is because everything is baked the same night & delivered to us at 4am the following morning for dispatch. If the order is placed after 12pm this will hold up your whole order until the next working day.

How often do you deliver?

We currently offer delivery 7 days a week.

Local Delivery

Our Next Day Local Delivery extends approximately15 miles away from our WF4 6LP the cost for this next day service is only £2.50.

Do I need to be in when you deliver?
For local deliveries, as we are delivering fresh fruit, veg, dairy and other perishable items, it is best if you can be in, to ensure everything can be put away as needed to maintain its freshness. However, if you are not going to be in, we can leave the order in a designated safe place, so please be sure to mention that to us when placing the order. When ordering with us, please consider what you are purchasing if you will not be in at the time of delivery as it’s freshness may be affected.

Can I amend my order?

Of course not! We want this process to be as easy as possible for you, free of hassle and complications. You simply need to email or call with your amends or additions at:

  • info@thegreenberry.co.uk
  • neil@thegreenberry.co.uk

Or you can log on to our live chat option, at the bottom left of the homepage  and let us know what you would like to change.